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~subject:"Service quality"
~person:"Benazić, Alen"
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Search: subject:"Öffentliche Dienstleistung"
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Service quality
Croatia
2
Dienstleistungsqualität
2
Kroatien
2
Public services
2
Öffentliche Dienstleistung
2
Administrative reform
1
Customer service
1
Data envelopment analysis
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Data-Envelopment-Analyse
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Efficiency
1
Effizienz
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Finanzverwaltung
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Fiscal administration
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Kundenservice
1
Perception
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Technical efficiency
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Technische Effizienz
1
Verwaltungsreform
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Wahrnehmung
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customs service
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data envelopment analysis
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efficiency
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inputs
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outputs
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public services
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Benazić, Alen
Propper, Carol
8
Burgess, Simon M.
6
Jordahl, Henrik
5
Tominey, Emma
5
Fiala, Nathan
4
Nawafleh, Sahem
4
Plekhanov, Alexander
4
Premand, Patrick
4
Ratto, Marisa
4
Andersson, Fredrik
3
Gu, Yiquan
3
Hermann, Christoph
3
Konte, Maty
3
Kunz, Johannes
3
Mancini, Anna Laura
3
Meier, Kenneth J.
3
Rasch, Alexander
3
Staub, Kevin E.
3
Trischler, Jakob
3
Vincent, Rose Camille
3
Wenzel, Tobias
3
Winkelmann, Rainer
3
Abrardi, Laura
2
Amin, Fadillah
2
An, Seung-Ho
2
Anderson, Robert
2
Azevedo, Paulo Furquim de
2
Bripi, Francesco
2
Brito, Carlos Henrique Figueiredo e Melo de
2
Budding, Tjerk
2
Buics, László
2
Cabral, Sandro
2
Cafferata, Fernando G.
2
Caillier, James Gerard
2
Camussi, Silvia
2
Carmignani, Amanda
2
Chan, Frank K. Y.
2
Clark, Cari
2
Colombo, Luca
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Financial theory and practice
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ECONIS (ZBW)
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Measuring efficiency in the Croatian customs service : a data envelopment analysis approach
Benazić, Alen
- In:
Financial theory and practice
36
(
2012
)
2
,
pp. 139-178
Persistent link: https://www.econbiz.de/10010438675
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2
The perceived effects of the Croatian customs services reform : the opinion of forwarders from Istarska county
Kaštelan-Mrak, Marija
;
Benazić, Alen
- In:
Financial theory and practice
33
(
2009
)
1
,
pp. 25-47
Persistent link: https://www.econbiz.de/10009410924
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