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CLIENT 1 CUSTOMER BEHAVIOR 1 CUSTOMER VALUE DETERMINANTS 1 SERVICE PROVIDER 1 TRANSPORT BEHAVIOR 1 TRANSPORTATION SERVICE 1 ДЕТЕРМіНАНТИ СПОЖИВЧОї ЦіННОСТі 1 КЛієНТ 1 СЕРВіСНА ОРГАНіЗАЦіЯ 1 СПОЖИВЧА ПОВЕДіНКА 1 ТРАНСПОРТНА ПОВЕДіНКА 1 ТРАНСПОРТНА ПОСЛУГА 1
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BAKALINSKY O. 1
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ВІСНИК ЕКОНОМІКИ ТРАНСПОРТУ І ПРОМИСЛОВОСТІ 1
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OF THE CUSTOMER VALUE OF PASSENGERS TRANSPORTATION
BAKALINSKY O. - In: ВІСНИК ЕКОНОМІКИ ТРАНСПОРТУ І … (2013) 3, pp. 34-38
The customer's service value is creating at interaction between service provider and client. The customer service value determinants are influent to the client’s behavior. Studies of passenger transportation customer value usually are limited to the identification of the reaction to the...
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