This research advances the field of digital government by developing and empirically validating a model for measuring the digital state of public administration, with a specific focus on Slovenia. Moving beyond traditional digital maturity models, our study introduces a holistic framework that...

This study presents a first attempt to apply and validate the European Foundation for Quality Management (EFQM) Model 2013 as a framework in the context of public administrative services in Greece, and to explore the relationships between the model's enablers and results criteria. The...

The e-government approach continually changes the ways in which the government system serves the public. E-Services include a number of necessary steps to ensure the successful realization of services by institutions for development and administration. This article covers the e-growing...

E-leadership (i.e., remotely leading employees) has become a new normal in the public sector during the pandemic. However, practices of e-leadership differ due to legal, national and even organisational conditions. A deeper analysis is needed to understand what has happened with leadership...

In recent years, there has been an increasing amount of research analyzing open government initiatives that enable access to the information held by public bodies, promoting accountability and the fight against corruption. As there are few studies on intermediate governments to date, this...