Lui, Tsz-Wai; Goel, Lakshmi - In: Journal of Hospitality and Tourism Technology 13 (2022) 3, pp. 441-460
Purpose Training is one of the key dimensions of internal marketing. Virtual reality (VR), a computer technology that replicates an environment (real or imagined) and simulates a user’s physical presence in that environment to allow for user interaction, offers unique opportunities from a...