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Subject
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Social media 3 Tourism 3 关键词 3 Augmented reality 2 Continuance intention 2 Customer engagement 2 Online reviews 2 Sentiment analysis 2 Service quality 2 Technology acceptance model 2 Text mining 2 User-generated content 2 文本挖掘 2 服务质量 2 顾客参与 2 AR marketing activities 1 AR营销活动 1 Airline promotion 1 Airlines 1 Antalya 1 Artificial intelligence 1 Aspect-based sentiment analysis 1 Attitude 1 Behavioral intentions 1 Big data 1 Business value 1 COVID-19 1 Clustering algorithm 1 Comparative analysis 1 Comportamiento laboral contraproducente 1 Consumer behavior 1 Consumer experience 1 Creative industries supporting tourism 1 Crisis 1 Customer behaviour 1 Customer engagement behaviours 1 Customer experience 1 Customer reviews 1 Data mining 1 Delivery services 1
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Undetermined 27
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Article 27
Type of publication (narrower categories)
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research-article 23 review 2 case-report 1 conceptual-paper 1
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English 27
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Hua, Nan 2 Ozturk, Ahmet Bulent 2 Rasoolimanesh, S. Mostafa 2 Wei, Wei 2 Al-Romeedy, Bassam Samir 1 Ali, Faizan 1 Ali, Laiba 1 Aureliano-Silva, Leonardo 1 Austin, Erica Weintraub 1 Aykol, Şehmus 1 Bravo, Rafael 1 Catalán, Sara 1 Chapman, Anya 1 Chen, Shih-Chih 1 Chou, Tung-Hsiang 1 Creţan, Remus 1 Cui, Yuan 1 Deng, Demi Shenrui 1 Ehtiyar, Rüya 1 Ersoy, Aslı 1 Esmerado, Joaquim 1 Fairley, Jeremy 1 Feng, Shi 1 Fitriana Faisal, Ranny 1 Fong, Lawrence Hoc Nang 1 Halpenny, Elizabeth 1 Hongsuchon, Tanaporn 1 Hwang, Jinsoo 1 Katsoni, Vicky 1 Khairy, Hazem Ahmed 1 Kim, Jinkyung Jenny 1 Kim, Seungwoon 1 Kittikowit, Santhaya 1 Kowalczyk-Anioł, Joanna 1 Lee, Tse-Ching 1 Leung, Xi 1 Li, Zhenmin 1 Light, Duncan 1 Lin, Zhiqi 1 Liu, Christy Ying Ni 1
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Journal of Hospitality and Tourism Technology 25 Tourism Review 2
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Other ZBW resources 27
Showing 11 - 20 of 27
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Exploring success factors of tourism performing arts by analyses of online reviews
Cui, Yuan; Kim, Seungwoon; Feng, Shi - In: Journal of Hospitality and Tourism Technology 14 (2022) 1, pp. 37-52
Purpose This study aims to explore the success factors of tourism performing arts (TPA) programs by analyzing a large data set of online reviews. Design/methodology/approach A total of 195,230 reviews from Ctrip.com were collected and preprocessed. A deep learning method was leveraged to...
Persistent link: https://www.econbiz.de/10014874148
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What people TikTok (Douyin) about influencer-endorsed short videos on wine? An exploration of gender and generational differences
Deng, Demi Shenrui; Seo, Soobin; Li, Zhenmin; Austin, … - In: Journal of Hospitality and Tourism Technology 13 (2022) 4, pp. 683-698
Purpose This study aims to understand social media users’ responses to the influencer-endorsed wine short videos on the most popular platform – Douyin, relying on message interpretation process (MIP) framework and identify segmentation differences from gender and the generational cohorts...
Persistent link: https://www.econbiz.de/10014874149
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Understanding how customers engage with social tourism websites
Bravo, Rafael; Catalán, Sara; Pina, José M. - In: Journal of Hospitality and Tourism Technology 12 (2021) 1, pp. 141-154
Purpose This paper aims to analyse the effect of technology acceptance variables on customer attitude and customer engagement behaviours (CEB) with social tourism websites (STWs). Design/methodology/approach An empirical study was carried out with 346 customers. A model was developed to analyse...
Persistent link: https://www.econbiz.de/10014874063
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Factors affecting attendees continued use of mobile event applications
Ozturk, Ahmet Bulent; Wei, Wei; Hua, Nan; Qi, Ruoxi - In: Journal of Hospitality and Tourism Technology 12 (2021) 2, pp. 307-323
Purpose Based on the unified theory of acceptance and use of technology (UTAUT2), the purpose of this study was to examine users’ continued usage intention of mobile event application (MEA) technology. Design/methodology/approach A self-administered online survey was used to collect the study...
Persistent link: https://www.econbiz.de/10014874092
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Determination of managerial resourcefulness in the Turkish hospitality industry: a grounded theory study
Ersoy, Aslı; Ehtiyar, Rüya - In: Journal of Hospitality and Tourism Technology 13 (2021) 1, pp. 157-181
Purpose The purpose of this study is to use the grounded theory approach to develop a theoretical understanding of managerial resourcefulness in Turkish culture from the perspective of both hospitality managers and subordinates. Design/methodology/approach This study adopts the grounded theory...
Persistent link: https://www.econbiz.de/10014874098
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Expected benefits with using drone food delivery services: its impacts on attitude and behavioral intentions
Hwang, Jinsoo; Kim, Jinkyung Jenny - In: Journal of Hospitality and Tourism Technology 12 (2021) 3, pp. 593-606
Purpose This study aims to propose the effect of five sub-dimensions of the expected benefits, which include compatibility, social influence, convenience, function and emotion on attitude and behavioral intentions. Design/methodology/approach A research model including eight hypotheses was...
Persistent link: https://www.econbiz.de/10014874144
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The effect of online reviews on restaurant visit intentions: applying signaling and involvement theories
Aureliano-Silva, Leonardo; Leung, Xi; Spers, Eduardo … - In: Journal of Hospitality and Tourism Technology 12 (2021) 4, pp. 672-688
Purpose The purpose of this study is to investigate the effect of online reviews on consumers’ intention to visit restaurants, with the moderating role of involvement. Design/methodology/approach The research framework was built on signaling theory, message appeals and involvement theory. To...
Persistent link: https://www.econbiz.de/10014874170
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Antecedents and consequences of user engagement in smartphone travel apps
Ali, Faizan; Terrah, Abraham; Wu, Chengzhong; Ali, Laiba; … - In: Journal of Hospitality and Tourism Technology 12 (2021) 2, pp. 355-371
Purpose This study aims to test the effect of system quality, information quality and service quality on user engagement and its effect on smartphone travel apps’ satisfaction, love and behavioral intentions. Design/methodology/approach Using the self-selection sampling technique, data was...
Persistent link: https://www.econbiz.de/10014874285
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Digital evolution and emerging revenue management practices: evidence from Aegean airlines distribution channels
Katsoni, Vicky; Poulaki, Ioulia - In: Journal of Hospitality and Tourism Technology 12 (2021) 2, pp. 254-270
Purpose The rapid digital transformation (DX) that airlines experienced during the past decade has been proven to be the driving force of significant benefits for the airlines when it comes to cost reduction, branding and revenue opportunities when passengers purchase tickets and ancillaries...
Persistent link: https://www.econbiz.de/10014874369
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Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels
Çakar, Kadir; Aykol, Şehmus - In: Journal of Hospitality and Tourism Technology 12 (2020) 1, pp. 155-174
Purpose The purpose of this paper is to investigate travellers’ behaviour and examine their reactions to high-tech hotels offering robotic services to customers. Design/methodology/approach Data were gathered from user-generated content within the context of a qualitative research method by...
Persistent link: https://www.econbiz.de/10014874020
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