Search Results - subject:"关键词"

An integrated model to explain online review helpfulness in hospitality

Moro, Sérgio; Esmerado, Joaquim - In: Journal of Hospitality and Tourism Technology 12 (2020) 2, pp. 239-253

Purpose This study aims to propose a model to explain online review helpfulness grounded on both previously identified constructs (e.g. review length) and new ones, which have been analyzed in other online reviews’ contexts but not to explain helpfulness. Design/methodology/approach A total of...

Persistent link: https://www.econbiz.de/10014874023

The embedded feelings in local gastronomy: a sentiment analysis of online reviews

Yu, Chung-En; Zhang, Xinyu - In: Journal of Hospitality and Tourism Technology 11 (2020) 3, pp. 461-478

Purpose This study aims to quantify the underlying feelings of online reviews and discover the role of seasonality in customer dining experiences. Design/methodology/approach This study applied sentiment analysis to determine the polarity of a given comment. Furthermore, content analysis was...

Persistent link: https://www.econbiz.de/10014874059

Factors influencing Generation Y’s tourism-related social media activity: the case of Polish students

Kowalczyk-Anioł, Joanna; Nowacki, Marek - In: Journal of Hospitality and Tourism Technology 11 (2020) 3, pp. 543-558

Purpose This study aims to identify the factors which affect Generation Y’s activity in social media (SM) while traveling. It draws on and extends the technology acceptance model (TAM) and social influence theory. It examines the effects of social influence processes (compliance,...

Persistent link: https://www.econbiz.de/10014874090

Using online travel agent platforms to determine factors influencing hotel guest satisfaction

Wong, Elise; Rasoolimanesh, S. Mostafa; Pahlevan … - In: Journal of Hospitality and Tourism Technology 11 (2020) 3, pp. 425-445

Purpose This study aims to investigate the relationships between service quality, perceived value and hotel guest satisfaction, drawing upon data from TripAdvisor – an online travel agent (OTA) platform. The study also investigates the mediating role of perceived value on the relationship...

Persistent link: https://www.econbiz.de/10014874202

Enhancing small and medium enterprises performance through innovation in Indonesia : A framework for creative industries supporting tourism

Prima Lita, Ratni; Fitriana Faisal, Ranny; Meuthia, Meuthia - In: Journal of Hospitality and Tourism Technology 11 (2020) 1, pp. 155-176

Purpose This study aims to identify the effect of entrepreneurial orientation and organizational culture on organizational innovation and organizational performance among small- and medium-sized enterprises (SMEs) on the creative industry which is supporting tourism in Indonesia....

Persistent link: https://www.econbiz.de/10014874341

Artificial intelligence and big data in tourism: a systematic literature review

Samara, Dimitra; Magnisalis, Ioannis; Peristeras, Vassilios - In: Journal of Hospitality and Tourism Technology 11 (2020) 2, pp. 343-367

Purpose This paper aims to research, identify and discuss the benefits and overall role of big data and artificial intelligence (BDAI) in the tourism sector, as this is depicted in recent literature. Design/methodology/approach A systematic literature review was conducted under the McKinsey’s...

Persistent link: https://www.econbiz.de/10014874367

Social media analytics in hospitality and tourism : A systematic literature review and future trends

Mirzaalian, Farshid; Halpenny, Elizabeth - In: Journal of Hospitality and Tourism Technology 10 (2019) 4, pp. 764-790

研究目的本文对酒店旅游学科中采用社交媒体数据分析的文献进行梳理。本文通过审阅其相关分析方法的文献来提出分析方法的改进策略。研究设计/方法/途径样本数据包括过去18年中五个国际在线文献索引库中的文献。搜索通过标题、关键词 …、比较分析、趋势分析等。消费者评价网络和社交网站成为主要社交媒体网络数据的提供平台。本文推荐多源数据应该同步分析以提高有效性和全面性的理解。研究原创性/价值本文是首篇酒店旅游领域中对社交媒体数据分析的系统文献回顾型文章。本文强调了社交媒体数据分析的先进性以及扩展其方法的全面性；常见分析方法比如文本分析和情感分析应该结合非常见的分析方法比如比较分析法和空间分析法进行系统分析。关键词 … – 关键词对比分析, 情感分析, 用户原创内容,社交媒体分析, 主题模型, 空间分析, 文本分析文章类型文献综述 …

Persistent link: https://www.econbiz.de/10014874234