Al-Saad, Saad Ahmed; Jawarneh, Rana N.; Aloudat, Areej … - In: Journal of Hospitality and Tourism Technology 14 (2023) 4, pp. 579-597
Purpose To test the applicability of the user-generated content (UGC) derived from social travel network sites for online reputation management, the purpose of this study is to analyze the spatial clustering of the reputable hotels (based on the TripAdvisor Best-Value indicator) and reputable...
