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  • Search: subject:"消费者创新性"
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Brand loyalty 1 Brand preference 1 Brand satisfaction 1 Consumer innovativeness 1 Robotic baristas 1 品牌偏好 1 品牌忠诚度 1 品牌满意度 1 机器人咖啡师 1 消费者创新性 1
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research-article 1
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English 1
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Hwang, Jinsoo 1 Joo, Kyu-Hyeon 1 Kim, Heather Markham 1 Lee, Kwang-Woo 1
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Journal of Hospitality and Tourism Technology 1
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Other ZBW resources 1
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Technological change in the context of robotic coffee shops: focusing on consumer innovativeness
Hwang, Jinsoo; Joo, Kyu-Hyeon; Kim, Heather Markham; … - In: Journal of Hospitality and Tourism Technology 15 (2023) 1, pp. 37-53
Purpose The purpose of this study examined the effect of the eight dimensions of consumer innovativeness on brand satisfaction. In addition, this study investigated how brand satisfaction affects brand preference and brand loyalty. Lastly, how brand preference plays to form brand loyalty was...
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