Timur, Beybala; Oğuz, Yasin Emre; Yilmaz, Veysel - In: Journal of Hospitality and Tourism Technology 14 (2023) 3, pp. 460-475
Purpose Mobile food ordering apps (MFOAs) became more popular, thanks to social distancing regulations during the COVID-19 outbreak. People started to order food using these apps more than usual. As customers seem happy to use these apps, there is always a risk of spreading infection. These...
