Liu, Shan; Guan, Shiqian; Zhu, Qing; Fang, Chao - In: Industrial Management & Data Systems 122 (2022) 4, pp. 1002-1024
Purpose This study aims to explore how relational and contractual governance affect crowdsourcer satisfaction under boundary conditions, including internal (i.e. task complexity) or external (i.e. environmental complexity) factors. Design/methodology/approach We empirically validate the...