This study presents a comprehensive bibliographic and semantic analysis of 3957 scientific publications on artificial intelligence (AI) in government and public administration. Using an integrated text- and network-based approach, we identify the main thematic areas and conceptual orientations...

This article addresses the ethical design of artificial intelligence (AI) in the public sector, with a particular focus on Public Employment Services (PES). While AI is increasingly employed to streamline administrative processes and improve service delivery, its application in employment...

This paper explores the development and implementation of a human-centred digital innovation in luxury hospitality: an internally used Concierge Tool designed by Maistra Hospitality Group. Rather than replacing human services, the platform augments concierge professionals through emotionally...

The intensifying global race in Artificial Intelligence (AI) forces nations to walk a tightrope, balancing the drive for rapid innovation against the imperatives of fairness, safety and inclusivity. This tension is reflected in recent high-level international summits and the diverging regulatory...