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Year of publication
Subject
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Beziehungsmarketing 2 Customer satisfaction 2 Dienstleistungsqualität 2 Higher education institution 2 Hochschule 2 Kundenzufriedenheit 2 Relationship marketing 2 Service quality 2 Students 2 Studierende 2 Academic aspect 1 Academic aspect quality 1 Consumer attitudes 1 Consumer behaviour 1 Facilities 1 Higher education 1 Industry interaction 1 Konsumentenverhalten 1 Nonacademic aspect 1 Programming issues 1 Structural equation model 1 Strukturgleichungsmodell 1 Student loyalty 1 Student satisfaction 1 Studium 1 Sustainable development in higher education 1 University education 1 University image 1 Verbrauchereinstellung 1 Viet Nam 1 Vietnam 1 Viral marketing 1 Virales Marketing 1 customer engagement behavior 1 higher education 1 negative valence 1 satisfaction 1
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Online availability
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Free 2 CC license 1
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Dinh Viet Hung 1 Nguyen, Hoang Viet 1 Pham Thi Kim Thanh 1 Saleem, Muhammad Abid 1 Tuan Duong Vu 1 Vu Tri Dung 1 Yaseen, Asif 1
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Published in...
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Journal of Trade Science 1 VNU journal of economics and business 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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The influence of service quality on student satisfaction and student loyalty in Vietnam : the moderating role of the university image
Nguyen, Hoang Viet; Tuan Duong Vu; Saleem, Muhammad Abid; … - In: Journal of Trade Science 12 (2024) 1, pp. 37-59
findings reveal five dimensions of higher education service quality: academic aspect, nonacademic aspect, programming issues …
Persistent link: https://www.econbiz.de/10014554128
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Cover Image
Negative customer engagement behavior intention in higher education under the lens of theory of planned behavior : a structural equation model
Pham Thi Kim Thanh; Vu Tri Dung; Dinh Viet Hung - In: VNU journal of economics and business 2 (2022) 4, pp. 69-82
Persistent link: https://www.econbiz.de/10013499644
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