Purpose – Online data collection is gaining momentum throughout the market research business. At the same time internet users and their online information and booking behaviour are becoming more and more important for the travel and tourism industry. This paper aims to investigate this issue....

Many banks and financial institutions have resisted the opportunity to model customer profiles because of the cost of developing and maintaining customer profitability information based on the capture and storage of individual transactions. This paper describes the development of such a model to...

An important difference between managers is the way they manage their time. Explains the difference between effective and ineffective managers. As a result of its importance, the literature on time management strategies is extensive but it would not appear to be, in the main, based on conceptual...