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Search: subject:"Actual personalization"
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Actual personalization
2
Consumer behaviour
2
Konsumentenverhalten
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Perceived personalization
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Personalisierung
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Personality psychology
2
Personalization
2
Persönlichkeitspsychologie
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Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Experiment
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Hotel
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Hotel industry
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Hotellerie
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Kundenzufriedenheit
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Mixed-study
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Playful customer experience
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Playfulness
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Relationship marketing
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Service effort
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Service quality
1
Surprise
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Tourism employees
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Tourismusberufe
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Fong, Lawrence Hoc Nang
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Lambillotte, Laetitia
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Lei, Soey Sut Ieng
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Magrofuoco, Nathan
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Poncin, Ingrid
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Vanderdonckt, Jean
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Wang, Dan
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Ye, Shun
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Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
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2
Enhancing playful customer experience with personalization
Lambillotte, Laetitia
;
Magrofuoco, Nathan
;
Poncin, Ingrid
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013366295
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