Search Results - subject:"Affective commitment"

Contract moderation effects on temporary agency workers' affective organizational commitment and perceptions of support

Giunchi, Marianna; Chambel, Maria José; Ghislieri, Chiara - In: Personnel review : a professional journal reporting new … 44 (2015) 1, pp. 22-38

Persistent link: https://www.econbiz.de/10010529486

An investigation of the effects of product recalls on brand commitment and purchase intention

Byun, Kyung-Ah; Dass, Mayukh - In: The journal of consumer marketing 32 (2015) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10010530037

Does performance management affect nurses’ well-being?

Decramer, Adelien; Audenaert, Mieke; Van Waeyenberg, Thomas - In: Evaluation and Program Planning 49 (2015) C, pp. 98-105

performances) predict affective well-being (in this study: job satisfaction and affective commitment). …

Persistent link: https://www.econbiz.de/10011264699

Customers’ emotional reactions in the banking industry

Marinkovic, Veljko; Obradovic, Vladimir - In: International Journal of Bank Marketing 33 (2015) 3, pp. 243-260

significant drivers of satisfaction. Of these variables, only service quality has no significant impact on affective commitment … characterized by its three-tier structure, whereby satisfaction and affective commitment occupy a central position. …

Persistent link: https://www.econbiz.de/10014761002

Modelling roles of commitment on rapport and satisfaction

Fatima, Johra Kayeser; Razzaque, Mohammed Abdur; Di … - In: International Journal of Bank Marketing 33 (2015) 3, pp. 261-275

Purpose – The purpose of this paper is to explore the effect of calculative, affective and normative commitment on bank employee-customer rapport and customer satisfaction. The mediating effect of rapport between each of the three types of commitment and customer satisfaction is also examined....

Persistent link: https://www.econbiz.de/10014761123

Essential precursors and effects of employee creativity in a service context : Emotional labor strategies and official job performance

Shin, Inyong; Hur, Won-Moo; Oh, Hongseok - In: Career Development International 20 (2015) 7, pp. 733-752

and have less affective commitment, which generated a low level of creativity. Customer service personnel behaving … confirming emotional exhaustion and affective commitment as the motivational mechanisms through which emotional labor strategies …

Persistent link: https://www.econbiz.de/10014694313

The influence of transformational leadership on followers’ affective commitment : The role of perceived organizational support and supervisor’s organizational embodiment

Stinglhamber, Florence; Marique, Géraldine; Caesens, … - In: Career Development International 20 (2015) 6, pp. 583-603

highest POS and affective commitment. Organizations should thus provide their managers with training programs and feedbacks … leadership-affective commitment relationship, this research explains why and when transformational leadership of supervisors has …

Persistent link: https://www.econbiz.de/10014694392

The effects of ethical work climate on organizational commitment in Taiwanese Military units

Hung, Ying-Cheng; Tsai, Tsung-Ying; Wu, Yu-Fen - In: Chinese Management Studies 9 (2015) 4, pp. 664-680

positively or negatively influenced overall OC, affective commitment, continuance commitment and normative commitment. Practical …

Persistent link: https://www.econbiz.de/10014697965

Organizational justice and personal initiative, mediating role of affective commitment

López-Cabarcos, M. Ángeles; Machado-Lopes-Sampaio-de … - In: Journal of Service Theory and Practice 25 (2015) 6, pp. 854-876

Purpose – The purpose of this paper is to analyze the mediating role of affective commitment (AC) in the relationship …

Persistent link: https://www.econbiz.de/10014907611

The mediating role of affective commitment in the rewards–knowledge transfer relation

Martin-Perez, Victor; Martin-Cruz, Natalia - In: Journal of Knowledge Management 19 (2015) 6, pp. 1167-1185

determinants of affective commitment and the influence of employees’ affective commitment on knowledge transfer in the context of a … direct way. Rather, reward systems act indirectly through the development of affective commitment, which is required to … knowledge transfer by means of affective commitment in the context of a social firm. Practical implications – Besides the …

Persistent link: https://www.econbiz.de/10014880457