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Search: subject:"Airport passengers' perceptions"
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Air passenger transport
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Dienstleistungsqualität
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Brida, Juan Gabriel
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Gitto, Simone
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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Improving airport services using sentiment analysis of the websites
Gitto, Simone
;
Mancuso, Paolo
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 132-136
Persistent link: https://www.econbiz.de/10011706135
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Customer perception of service quality : the role of information and communication technologies (ICTs) at airport functional areas
Brida, Juan Gabriel
;
Moreno, Luis
;
Zapata-Aguirre, Sandra
- In:
Tourism management perspectives : TMP
20
(
2016
),
pp. 209-216
Persistent link: https://www.econbiz.de/10011619580
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