Braz, José; Baltazar, Emilia; Silva, Jorge; Vaz, Margarida - 2011
This work relates to airports benchmarking which is a very important issue for stakeholders. Airports benchmarking … bodies, airlines and passengers. There are several sets of indicators to evaluate airports performance and also there are … several techniques to benchmark airports. This work uses MacBeth - a MCDA (Multi-Criteria Decision Analysis) tool, to evaluate …