Issa, Jinan Hatem; Jamil, Hazri; Shakir, Firas Jalal - In: International Journal of English Language and … 2 (2013) 4, pp. 200-219
Quality is the leading goal that organization’s management strives for accomplishing in its everyday performances. English language teacher education programs should be, like any other educational programs, featured with quality. Total Quality Management (TQM) is a holistic approach that has...