Cavallone, Mauro; Pozzi, Andrea; Wassler, Philipp; … - In: The TQM Journal 36 (2024) 9, pp. 40-52
Purpose The purpose of the paper is to analyze the supply and demand of marketing and communication consulting services and evaluate actual and perceived gaps. Design/methodology/approach The paper uses two different datasets to assess the gap. The supply database comes from desk research...