Purpose: Global competition and ever changing customers demand have made manufacturing organizations to rapidly adjust to complexities, uncertainties, and changes. Therefore, flexibility in manufacturing resources is necessary to respond cost effectively and rapidly to changing production needs...

Quality function deployment (QFD) is a customer-driven approach, widely used to develop or process new product to maximize customer satisfaction. Last researches used linear physical programming (LPP) procedure to optimize QFD; however, QFD issue involved uncertainties, or fuzziness, which...

Lean production has become an integral part of the manufacturing landscape as its link with superior performance and its ability to provide competitive advantage is well accepted among academics and practitioners. Lean production helps producers in overcoming the challenges organizations face...

In this paper, wire electrical discharge machining of D3 tool steel is studied. Influence of pulse-on time, pulse-off time, peak current and wire speed are investigated for MRR, dimensional deviation, gap current and machining time, during intricate machining of D3 tool steel. Taguchi method is...

The purpose of this paper is to identify the critical success factors influencing the performance of power loom textiles, to evaluate their impact on the organizational performance and to find out the effect of these factors on the organizational performance of small and medium-sized enterprises...

In operations and service management generating revenues is as important as reducing costs. Although logistics customer service is an important measure for executives, little research has been conducted to quantify the extent to which improvements of service levels contribute to a company's...

Developments in communication and transportation technology have increased access to formerly distant destinations in an unprecedented way. Tourist centers develop new strategies to increase their share in this growing market. Travel agencies put up advertisements to keep their present customers...

Tourism is the world’s one of fastest growing industry and the largest service sector industry. It is also considered as one of the biggest industry in Turkish economy. Choosing a travel destination is a kind of multi-criteria decision making problem. Relative importance of factors across...

In the competitive business environment of the 21st century, organizations must reply quickly and precisely to customer demands. The choice of suppliers and their performance assessment are becoming major challenges that face supply chain managers or directors. Evaluating suppliers and selecting...

Every organization needs suppliers and no organization can exist without suppliers. Therefore, the organizations approach to suppliers and the selection of the appropriate supplier, its acquisition processes and policies, and its relationships with suppliers, is of vital importance, both to...