Purpose: With the development of information technology, ordinary commercial activities are evolving into e-commerce. In e-commerce, users can access services from any place as long as information technology is available. Currently, e-commerce is moving toward mobile commerce that allows users...

Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products. Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model. Findings: Uncertainty is an...

The evaluation of transport projects has become increasingly complex. Different aspects have to be taken into account and the consequences of the problems are usually far reaching and the different policy alternatives are numerous and difficult to predict. Several pressure or action groups have...

This paper investigates the risk exposure arising from the supplier evaluation criteria of cost, quality, delivery, and flexibility. An integrated method of Fuzzy Decision Making Trial and Evaluation Laboratory (FDEMATEL) and Fuzzy Analytical Network Process (FANP), which is able to address...