Many retailers find it useful to partition customers into multiple classes based on certain characteristics. We consider the case in which customers are primarily distinguished by whether they are willing to wait for backordered demand. A firm that faces demand from customers that are...

Background:For the past several decades, the U.S. prison system has witnessed a steady and persistent increase in the ages of prison populations. Given the additional costs and burdens placed on prisons as they house older inmates, this aging trend has generated intense interest among policy...

In this rejoinder, we respond to the comments and questions of three discussants of our paper on queueing models for the analysis of communication systems. Our responses are structured around two main topics: discrete-time modeling and further extensions of the presented queueing analysis....

Queueing models can be used to model and analyze the performance of various subsystems in telecommunication networks; for instance, to estimate the packet loss and packet delay in network routers. Since time is usually synchronized, discrete-time models come natural. We start this paper with a...