It is observed that the customers expect more, have various choices and are less attached to brands these days. The organizations have to continually improve their methodologies, processes, and products in order to stay in the business as well as attract and retain the potential and existing...

Total Quality Management (TQM) is a managerial approach that improves the competitiveness of the industry meanwhile Information technology (IT) was introduced with TQM for handling the technical issues which is supported by quality experts for fulfilling the customers' requirement. Present paper...

With the fast development of the E-commerce, it becomes critical to set up an E-commerce evaluation criteria system for online shopping. Analytic Hierarchy Process is a one of the multi-criteria evaluation method normally used. This paper aimed to find out the key factors that affect the...

The main objective of this paper is to solve the multicriteria decision problem consisting in optimal selection of the best software for supporting logistics operations in an enterprise. Analytic Hierarchy Process (AHP) based procedure has been used in this paper which selects a decision...

Facility location selection is one of the biggest and most enduring problems that managers face both when companies are being initially set up and undergoing an expansion for various reasons. Since there are many criteria to evaluate for a location the decision making process gets more...

Background: Individual decision-making largely influences the effectiveness of decisions and benefits of investments. Methods: In this article, a consensus model for group decision-making (GDM), based on the analytic hierarchy process (AHP), is developed to gather group ideas and analyze the...

Six Sigma is a strategy for achieving process improvement and operational excellence within an organization. Decisions on critical parameter selection in analysis phase are always very crucial; it plays a primary role in successful execution of Six Sigma project and for productivity improvement...