FinTech service companies in Saudi Arabia face several challenges (i.e., lack of awareness, competition, regulations, data privacy, and cyber security concerns) in motivating their customers to adopt FinTech services in their daily financial activities. Thus, the present study aimed to...

Smartphone app designers often use behavioral design to influence users, increase sales, and boost advertising revenue. Behavioral design relies on elements ranging from app appearance to black-box algorithms and personalization. It commonly exploits behavioral biases, such as the lack of...

Today, people live in the age of new diseases, such as stress and anxiety, and these diseases can affect users’ decision making regarding different products and services. Another important variable that can affect decision making is the use of mobile applications for marketing purposes....

We study the impact of the implementation of Apple's App Tracking Transparency (ATT) framework on the Apple App Store ecosystem. We use comprehensive data on every app available in both the Apple App Store and Google Play Store ecosystems in the eighteen-month period around the implementation of...

Purpose - This study investigates the determinants influencing customers’ intentions of using the foodpanda mobile app during COVID-19 pandemic. Design/methodology/approach -This study is based on review of the literature studies and 388 usable data collected from respondents having prior...

Purpose The key concern nowadays is smartphone addiction and user profiles. Following the risk and protective factors framework, the authors aim to characterize smartphone users according to two levels: (1) individual: referred to the use (i.e. boredom proneness, compulsive app downloading...