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Search: subject:"Attribution-of-blame"
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Consumer behaviour
4
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4
Attribution of blame
3
Beschwerdemanagement
3
Complaint management
3
Customer satisfaction
2
Kundenzufriedenheit
2
Anger
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Arbeitszufriedenheit
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Attribution-of-blame
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Brand
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Brand familiarity
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Brand image
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Brand management
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Consumer revenge
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Corporate Social Responsibility
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Corporate social responsibility
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Customer service
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Developing countries
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Devisenmarkt
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Dienstleistungsqualität
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Energiepolitik
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Ethics
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Hybrid products
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Bapuji, Hari
1
Butori, Raphaëlle
1
Carvalho, Sergio W.
1
Hu, Xiaowen
1
Jiang, Zhou
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Ketron, Seth
1
Le Nagard, Emmanuelle
1
Mai, Enping
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Muralidharan, Etayankara
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Ribeiro, Gisele de Campos
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Van der Westhuizen, Liezl-Marié
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Wiese, Melanie
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Energy policy : the international journal of the political, economic, planning, environmental and social aspects of energy
1
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of strategic marketing
1
Journal of vocational behavior
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ECONIS (ZBW)
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1
Impact of planned power outages (load shedding) on consumers in developing countries : evidence from South Africa
Wiese, Melanie
;
Van der Westhuizen, Liezl-Marié
- In:
Energy policy : the international journal of the …
187
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015114977
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2
An examination of the link between job content plateau and knowledge hiding from a moral perspective : the mediating role of distrust and perceived exploitation
Hu, Xiaowen
;
Yan, Hongmin
;
Jiang, Zhou
;
Yeo, Gillian
- In:
Journal of vocational behavior
145
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014383242
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3
Blame and service recovery strategies in lateral exchange markets
Ketron, Seth
;
Mai, Enping
- In:
Journal of strategic marketing
30
(
2022
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10013170039
Saved in:
4
The determinants of approval of online consumer revenge
Ribeiro, Gisele de Campos
;
Butori, Raphaëlle
;
Le …
- In:
Journal of business research : JBR
88
(
2018
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011869708
Saved in:
5
Corporate social "irresponsibility" : are consumers’ biases in
attribution
of
blame
helping companies in product-harm crises involving hybrid products?
Carvalho, Sergio W.
;
Muralidharan, Etayankara
;
Bapuji, Hari
- In:
Journal of business ethics : JOBE
130
(
2015
)
3
,
pp. 651-663
Persistent link: https://www.econbiz.de/10011340207
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