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  • Search: subject:"BUSINESS PROCESS OUTSOURCING"
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Year of publication
Subject
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Outsourcing 61 Business process management 51 Prozessmanagement 50 business process outsourcing 50 Business process outsourcing 36 India 23 Business Process Outsourcing 17 BPO 16 Philippines 15 Offshoring 13 IT service provider 12 IT-Dienstleister 12 Betriebliches Informationssystem 11 Business intelligence system 11 Lieferantenmanagement 11 Philippinen 11 Supplier relationship management 11 Auslandsverlagerung 10 Business Process Outsourcing (BPO) 9 Information technology 9 offshoring 9 Indien 8 Informationstechnik 8 information technology 8 outsourcing 8 Asia 7 Business services 7 Unternehmensdienstleistung 7 knowledge economy 7 services 7 Innovation 6 Quality management 6 Dienstleistungssektor 5 Qualitätsmanagement 5 Service industry 5 Call centre 4 Callcenter 4 IT-enabled services 4 Multinationales Unternehmen 4 Productivity 4
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Online availability
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Undetermined 54 Free 49 CC license 2
Type of publication
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Article 100 Book / Working Paper 31
Type of publication (narrower categories)
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Article in journal 47 Aufsatz in Zeitschrift 47 Working Paper 11 research-article 7 Arbeitspapier 4 Article 4 Graue Literatur 4 Non-commercial literature 4 Aufsatz im Buch 3 Book section 3 Congress Report 2 Thesis 2 Aufsatzsammlung 1 Conference Paper 1 Konferenzschrift 1 case-report 1 conceptual-paper 1 non-article 1 review-article 1
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Language
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English 89 Undetermined 38 German 2 Romanian 2
Author
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Mitra, Raja Mikael 6 Rodolfo, Ceferino S. 6 Gupta, Paramita Deb 3 Heywood, Chris 3 John, Boby 3 Liu, Shan 3 Mbanje, Samson 3 McIvor, Ronan 3 Mukherjee, Arpita 3 Ohnemus, Jörg 3 Reed, Richard 3 Barua, Anitesh 2 Beerepoot, Niels 2 Chari, Felix 2 Devi, Ervia Tissyaraksita 2 Difang, Wan 2 Dwivedi, Sulakshna 2 Franc, Brcar 2 Franke, Jochen 2 Gewald, Heiko 2 Granot, Elad 2 Gross, Andrew C. 2 Hayashi, Takabumi 2 Hendriks, Mitch 2 Hernandez, Alexander A. 2 Hori, Yoshie 2 Keil, Mark 2 Kleibert, Jana M. 2 Kuhr, Jan-Christain 2 Madhuku, Garvin 2 Mani, Deepa 2 Mann, Laura 2 Manyika, Tecla 2 Mroczek, Arkadiusz 2 Mukucha, Paul 2 Mulyono, Nur Budi 2 Naidu, Kiran 2 Penter, Kevan 2 Pervan, Graham 2 Sandkuhl, Kurt 2
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Institution
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East Asian Bureau of Economic Research (EABER) 3 Economics and Research Department, Asian Development Bank 2 Philippine Institute for Development Studies (PIDS), Government of the Philippines 2 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 2 Conference of the International Federation of East Asian Management Associations <17., 2023, Hanoi> 1 Department of Management Science, Management School 1 Economics and Statistics Division, Word Intellectual Property Organization (WIPO) 1 Indian Council for Research on International Economic Relations (ICRIER) 1 Thesis (MPhil (Industrial Psychology. Africa Centre for HIV/AIDS Management))--University of Stellenbosch, 2010. 1 Trade and Agriculture Directorate, Organisation de Coopération et de Développement Économiques (OCDE) 1 Zentrum für Europäische Wirtschaftsforschung (ZEW) 1
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Published in...
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ADB Economics Working Paper Series 4 Journal of management information systems : JMIS 3 Strategic outsourcing : an International journal 3 Work, Employment & Society 3 ADB economics working paper series 2 Base of the Pyramid and Business Process Outsourcing Strategies : In the Age of SDGs 2 Development Economics Working Papers 2 Discussion Papers / Philippine Institute for Development Studies (PIDS), Government of the Philippines 2 Informatica Economica 2 International Journal of Electronic Finance 2 International Journal of Quality & Reliability Management 2 International Journal of Services, Economics and Management 2 Journal of Corporate Real Estate 2 Journal of Enterprise Information Management 2 MPRA Paper 2 Organizacija 2 PIDS Discussion Paper Series 2 Strategic Direction 2 Studia Commercialia Bratislavensia 2 ZEW Discussion Papers 2 African journal of business and economic research : AJBER 1 Asia Pacific Journal of Management 1 Baltic Journal of Economic Studies 1 Beiträge zur Jahrestagung des Vereins für Socialpolitik 2010: Ökonomie der Familie - Session: Strategic Management 1 Business Excellence and Management 1 Cogent Business & Management 1 Cogent business & management 1 Comparative Economic Research. Central and Eastern Europe 1 Comparative economic research : Central and Eastern Europe 1 Competitiveness of CEE economies and businesses : multidisciplinary perspectives on challenges and opportunities 1 DIMENSIÓN EMPRESARIAL 1 DPRU working paper 1 Discussion paper / University of the Philippines, School of Economics 1 Economic Review: Journal of Economics and Business 1 Economic review : journal of economics & business 1 European journal of operational research : EJOR 1 Forum for social economics 1 Foundations and Trends(R) in Technology, Information and Operations Management 1 INFORMS journal on applied analytics 1 Indian Council for Research on International Economic Relations, New Delhi Working Papers 1
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Source
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ECONIS (ZBW) 56 RePEc 42 Other ZBW resources 15 EconStor 13 BASE 5
Showing 11 - 20 of 131
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Understanding critical risks of business process outsourcing from the vendor perspective : a dyadic comparison Delphi study
Liu, Shan; Keil, Mark; Wang, Lin; Lu, Yaobin - In: Information & management : the internat. journal of … 60 (2023) 6, pp. 1-17
Persistent link: https://www.econbiz.de/10014459268
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The growth of the IT-BPO industry and women's work choices in the Philippines
Hori, Yoshie - In: Base of the Pyramid and Business Process Outsourcing …, (pp. 117-140). 2023
Persistent link: https://www.econbiz.de/10014245415
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The burden and autonomy of women in the IT-BPO industry in Metropolitan Manila : under the COVID-19 pandemic
Ota, Makiko - In: Base of the Pyramid and Business Process Outsourcing …, (pp. 171-190). 2023
Persistent link: https://www.econbiz.de/10014245428
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Base of the Pyramid and Business Process Outsourcing Strategies : In the Age of SDGs
Hayashi, Takabumi (ed.); Hoshino, Hiroshi (ed.);  … - 2023
-- Business Process Outsourcing strategies as Base of the Pyramid Strategies -- BPO and the role of women for sustainable lives in … sectors. The e-health service business in Bangladesh and the business process outsourcing (BPO) IT service industry in the …
Persistent link: https://www.econbiz.de/10014226704
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Capturing Value amidst Constant Global Restructuring? Information-Technology-Enabled Services in India, the Philippines and Kenya
Kleibert, Jana M.; Mann, Laura - In: The European Journal of Development Research 32 (2020) 4, pp. 1057-1079
Information-technology-enabled services (ITES) has become a sector of promise for many low- and middle-income economies seeking to leapfrog industrialization and build knowledge-intensive economies. Yet as a sector defined by accelerating processes of commodification and skill elimination, its...
Persistent link: https://www.econbiz.de/10013207032
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The effects of business process outsourcing on the quality of catering services in tertiary education industry in Zimbabwe
Mukucha, Paul; Manyika, Tecla; Madhuku, Garvin; Chari, Felix - In: Cogent Business & Management 7 (2020) 1, pp. 1-11
The study sought to determine the effects of Business Process Outsourcing (BPO) on service quality of catering services …
Persistent link: https://www.econbiz.de/10012657108
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The effects of business process outsourcing on the quality of catering services in tertiary education industry in Zimbabwe
Mukucha, Paul; Manyika, Tecla; Madhuku, Garvin; Chari, Felix - In: Cogent business & management 7 (2020) 1, pp. 1-11
The study sought to determine the effects of Business Process Outsourcing (BPO) on service quality of catering services …
Persistent link: https://www.econbiz.de/10012625785
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The Business Service Sector in India, Ireland and Poland. A Comparative Analysis
Mroczek, Arkadiusz - In: Comparative Economic Research. Central and Eastern Europe 22 (2019) 2, pp. 159-172
The fast growth of the service sector is one of the characteristic features of the contemporary economy. Amongst other CEE countries, Poland is one of the emerging locations for this sector. The aim of the paper is to examine and compare the business service sector in India, Ireland and Poland....
Persistent link: https://www.econbiz.de/10013204602
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The business service sector in India, Ireland and Poland : a comparative analysis
Mroczek, Arkadiusz - In: Comparative economic research : Central and Eastern Europe 22 (2019) 2, pp. 159-172
The fast growth of the service sector is one of the characteristic features of the contemporary economy. Amongst other CEE countries, Poland is one of the emerging locations for this sector. The aim of the paper is to examine and compare the business service sector in India, Ireland and Poland....
Persistent link: https://www.econbiz.de/10012024117
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A framework for evaluating the impact of business process outsourcing on the operational performance of the mobile telecommunications industry, South Africa
Mbanje, Samson; Tefera, Orthodox - In: African journal of business and economic research : AJBER 17 (2022) 4, pp. 149-170
Persistent link: https://www.econbiz.de/10014336540
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