Griffith, Rachel; Neely, Andrew - Institute for Fiscal Studies (IFS) - 2006
had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was …. Our results suggest that the balanced scorecard had some impact, but that it varied with branch characteristics, and in …
distribution firm. The scheme, which is based on the Balanced Scorecard, was
implemented in all branches in one division, but not …