The recent geopolitical events, such as the conflict between Russia and Ukraine, have strained the available resources worldwide. In emerging economies like Bangladesh, which is heavily reliant on imported gas, oil, and coal, this has created a severe energy crisis. In response to the energy...

Returns management, especially in apparel e-commerce, has gained increased attention due to the ecological and economic implications it imposes. However, research which explores the relationship between (i) reasons which drive customers’ apparel returns and (ii) customer-based instruments...