Henrik Jørgensen, Hans; Owen, Lawrence; Neus, Andreas - In: Strategy & Leadership 37 (2009) 2, pp. 38-44
Purpose – A major IBM consulting survey finds that most CEOs consider themselves and their organizations to be executing change poorly. In contrast, there are a few out‐performers (top 20 percent) who are the change masters. The paper seeks to analyze why most companies are managing change...