Purpose – The purpose of this paper is to explore the dynamics involved in the emergence and change of management accounting routines. It seeks to provide an understanding of the ways in which these complex routines foster stability and change in management accounting practices....

Purpose – This paper aims to underline the importance of the training and communications process in implementing business integration solutions, securing employee commitment and building a customer‐centric culture. Also, to demonstrate how the benefits of a systematic based approach can help...

Purpose – This paper aims to describe the steps used to help any successful person change their interpersonal behavior at work and at home. Design/methodology/approach – Provides a review of “before‐and‐after” studies with tens of thousands of coaching participants from large...

Purpose – This paper aims to help coaches better understand their approach to coaching and to help those being coached to have a sense of options in selecting a coach. And, to overview the field of coaching and offer a typology of approaches. Design/methodology/approach – This paper lays out...

Purpose – The purpose of this paper is to question and challenge the current punishment‐focused approach to sentencing of offenders and introduce a behavioural framework that focuses on the positive reinforcement of “good” behaviours, motivators, habits and consequences that would...

Purpose – The purpose of this paper is to explore the role of the real self in intentional change. Design/methodology/approach – Social science theory and research are used to respond to four primary questions: what is the real self, why is the real self essential to intentional change, how...

Purpose – The purpose of this paper is to explore the process by which individual change occurs. Design/methodology/approach – This conceptual paper presents the intentional change theory (ICT) perspective on the role of positive and negative emotion in individual level intentional change....

Purpose – Modern society has found its nemesis in the terrorist, fundamentalist criminals attempting to halt progress and force society back into the Dark Ages. This article aims to build on the work of Pech, arguing that many acts of terrorism are rooted in mimicry of acts of violence....