Liu, Weihua; Wang, Di; Long, Shangsong; Shen, Xinran; … - In: Modern Supply Chain Research and Applications 1 (2019) 1, pp. 28-53
behavioural operations perspective, pointing out future research directions for scholars. Design/methodology/approach This study … research; broadening the understanding of the scope of behavioural operations; integrating the latest backgrounds and trends of … service industry into the research; greater attention to behavioural operations in service sub-industries; and multimethod …