Bogetoft, Peter; Bramsen, Jens-Martin; Nielsen, Kurt - In: International Journal of Business Performance Management 8 (2006) 4, pp. 274-289
We suggest a decision support approach, Balanced Benchmarking that combines Balanced Scorecard (BSC) and Interactive … Benchmarking. A successful BSC implementation requires a theoretical and operational sound foundation for the key measures. This … foundation may be constructed using Interactive Benchmarking. It combines benchmarking of relative performance with preference …