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~person:"Stauss, Bernd"
~type_genre:"Non-commercial literature"
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Search: subject:"Beziehungsmarketing"
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Stauss, Bernd
Van den Poel, Dirk
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Homburg, Christian
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Wiedmann, Klaus-Peter
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Fürst, Andreas
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Diskussionsbeiträge der Wirtschaftswissenschaftlichen Fakultät Ingolstadt / Katholische Universität Eichstätt
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ECONIS (ZBW)
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Regaining service customers : costs and benefits of regain management
Stauss, Bernd
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1997
Persistent link: https://www.econbiz.de/10000967856
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Das Qualitative Zufriedenheitsmodell : (QZM)
Stauss, Bernd
-
1995
Persistent link: https://www.econbiz.de/10000564872
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