Klein, Patrick; Popp, Bastian - In: Business and Society Review 128 (2023) 4, pp. 635-660
sustainability of brick-and-mortar retail and e-commerce. A literature review identifies various factors, such as buildings, shopping … more environmentally friendly than purchases from brick-and-mortar stores. However, this review demonstrates that most … sustainability of each channel. In contrast to experts' views, consumers perceive e-commerce as less sustainable than brick-and-mortar …