In this era of industrial revolution (IR 4.0), coupled with the emergence of the deadly global pandemic of COVID-19, healthcare organizations are compelled to embrace new technologies for their routine decision-making. The Business Intelligence System (BIS) is one of the emphasized innovations,...

In this era of industrial revolution (IR 4.0), coupled with the emergence of the deadly global pandemic of COVID-19, healthcare organizations are compelled to embrace new technologies for their routine decision-making. The Business Intelligence System (BIS) is one of the emphasized innovations,...

With growing economic globalization, the modern service sector is in great need of business intelligence for data analytics and computational statistics. The joint application of big data analytics, computational statistics and business intelligence has great potential to make the engineering of...

This paper presents and discusses the critical success factors (CSFs) influencing the implementation of business intelligence (BI) systems. Based on a preliminary critical success factors (CSFs) framework, multiple case studies approach was applied to investigate the CSFs influencing BI systems...

Most companies today operate in a highly complex environment in which they needto find ways to remain competitive and generate shareholder value. BusinessIntelligence (BI) provides the mechanism to analyse vast volumes of data in order togenerate insight into the operations of the business. This...