redesign technique and the Business Process Design Space as an explorative redesign technique. We conducted a free …-simulation experiment to study the empirical impact of the choice of redesign techniques on outcomes. We find that the Business Process … Design Space leads to a higher number of redesign ideas, which are also more diverse. These are more creative and novel than …

Historically, business process design has been driven by business objectives, specifically process improvement. However …

Business process design is primarily driven by process improvement objectives. However, the role of control objectives …) business and control objectives during business process design. In this paper, our objective is twofold. We will firstly …

process design, and present an application to the domain of public hospitals in Chile. Design/methodology/approach – This …Purpose – The purpose of this paper is to propose a method to support business process architecture and business …