Mulyana, Ig. Jaka; Singgih, Moses Laksono; Sri Gunani … - In: Journal of industrial engineering and management : JIEM 17 (2024) 1, pp. 63-87
Purpose: This article seeks to develope framework of multistakeholder value transformation into an business process improvement plan in Higher Education Institutions (HEI).Design/methodology/approach: multistakeholder value and its importance weight are obtained through questionnaires and fuzzy...