This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from...

Fairness requirement in AI engineering – a review on current research and future directions -- An Operational Profile for Normative Multi-agent Systems -- Self-repair measurement in FPGA-based partial reconfigurable systems -- Gender equality in software engineering education – a study of...