Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"CRM practices"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
5
Relationship marketing
5
CRM practices
4
CRM
3
Consumer behaviour
2
Customer retention
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
customer relationship management
2
Airline
1
Customer acquisition
1
Customer feedback
1
Customer relationshipmanagement
1
Dienstleistungsqualität
1
E-Commerce companies
1
E-commerce
1
Electronic Commerce
1
Fluggesellschaft
1
Gartner's CRM practices
1
Ghana
1
Greece
1
Griechenland
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Kundenbindung
1
Kundengewinnung
1
Lieferantenmanagement
1
Online retailing
1
Online-Handel
1
Performance measurement
1
Performance-Messung
1
Service quality
1
Supplier relationship management
1
airline
1
customer acquisition
1
customer loyalty
1
customer satisfaction
1
customerknowledge management
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Conference paper
1
Konferenzbeitrag
1
Language
All
English
5
Author
All
Amoah-Mensah, Aborampah
1
Banu, Parveen
1
Das, Subhasish
1
Gil-Gomez, Hermenegildo
1
Gil-Gomez, Jose Antonio
1
Guerola-Navarro, Vicente
1
Mishra, Manit
1
Mohanty, Prasanta Kumar
1
Nilofer, A.
1
Oltra-Badenes, Raul
1
Owusu-Mensah, Isaac
1
Quaye, Daniel Marboye
1
Santouridis, Ilias
1
Veraki, Androniki
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
2
Economic research
1
South Asian journal of management : SAJM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The emerging paradigm of
CRM
practices
in e-commerce companies : a study in the Tiruchirappalli District of Tamil Nadu
Banu, Parveen
;
Nilofer, A.
- In:
South Asian journal of management : SAJM
30
(
2023
)
4
,
pp. 102-122
Persistent link: https://www.econbiz.de/10014507988
Saved in:
2
Research model for measuring the impact of customer relationship management (CRM) on performance indicators
Guerola-Navarro, Vicente
;
Oltra-Badenes, Raul
; …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 2669-2691
Persistent link: https://www.econbiz.de/10014231962
Saved in:
3
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
4
Customer relationship management practices affecting customer loyalty supporting small airline carriers in Ghana
Quaye, Daniel Marboye
;
Owusu-Mensah, Isaac
; …
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 411-435
Persistent link: https://www.econbiz.de/10011989804
Saved in:
5
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
