Crowdsourcing-asking an undefined group of external contributors to work on tasks-allows organizations to tap into the expertise of people around the world. Crowdsourcing is known to increase innovation and loyalty to brands, but many organizations struggle to leverage its potential, as our...

Volunteering is a widespread allocation mechanism at the workplace and emerges naturally in open-source software development, the generation of online knowledge platforms, and to some extent in "agile" work environments. Using a field experiment with 8 treatments and close to 2,800 workers on an...

Crowdsourcing beschreibt ein Ansatz, mit dem Organisationen systematisch nutzergenerierte Daten von grossen Netzwerken an Personen sammeln können. Während in den vergangenen Jahren bereits die technologischen Voraussetzungen für die Analyse solcher Daten geschaffen wurden, ist noch...

Purpose Service innovation is a key source of competence for service enterprises. Along with the emergence of crowdsourcing platforms, consumers are frequently involved in the process of service innovation. In this paper, the authors describe the crowdsourcing ideation...

The Condorcet Jury Theorem and subsequent literature establish that in a common-value environment with exogenous policy options, information aggregation is feasible: A large electorate of imperfectly informed voters almost always selects the correct policy option. In this paper, we show that...

Fueled by the development of Internet-based platforms that provided its technological foundation, and the need for an agile and uniquely skilled workforce, crowdsourcing has grown from the grassroots, with a burgeoning body of research investigating its many aspects. To gain insight into...