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  • Search: subject:"Calculative commitment"
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Year of publication
Subject
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Beziehungsmarketing 17 Calculative commitment 17 Employee retention 17 Mitarbeiterbindung 17 Relationship marketing 17 Affective commitment 16 Consumer behaviour 14 Konsumentenverhalten 14 calculative commitment 12 affective commitment 9 Customer satisfaction 8 Kundenzufriedenheit 8 Confidence 6 Theorie 6 Theory 6 Vertrauen 6 Affective Commitment 3 Calculative Commitment 3 China 3 Dienstleistungsqualität 3 Personal banking 3 Privatkundengeschäft 3 Service quality 3 Trust 3 Agency theory 2 Attribution theory 2 Cultural sensitivity 2 Customer Loyalty 2 E-commerce 2 Emotion 2 Energizing force 2 Export performance 2 Finite mixture models 2 Flight Booking 2 Gender 2 Gerechtigkeit 2 Interpersonal trust 2 Justice 2 Latin America 2 Lieferantenmanagement 2
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Online availability
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Undetermined 21 Free 9 CC license 2
Type of publication
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Article 33 Book / Working Paper 1
Type of publication (narrower categories)
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Article in journal 23 Aufsatz in Zeitschrift 23 research-article 4 Article 2
Language
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English 32 Undetermined 2
Author
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Roberts-Lombard, Mornay 3 Ahamed, AFM Jalal 2 Azam, Afshan 2 Byun, Kyung-Ah 2 Coughlan, Joseph 2 Dass, Mayukh 2 Dhaundiyal, Mayank 2 Lewicka, Dagmara 2 Li, Yingxia 2 Lin, Qiaoling 2 Ng, Siew Imm 2 Odekerken, Armand 2 Petzer, Daniël Johannes 2 Pluymaekers, Mark 2 AKSOY, L. 1 Azar, Goudarz 1 Bloemer, Johanna M. 1 Bloemer, Josée 1 COOIL, B. 1 Cater, Barbara 1 Chaichana Ampornklinkaew 1 Chu, Zhaofang 1 Cifci, Semra Dogan 1 Di Mascio, Rita 1 Duff, Angus 1 Einig, Sandra 1 Erdogan, B. Zafer 1 Fatima, Johra Kayeser 1 Fatma, Mobin 1 Geng, Ruoqi 1 Gong, Xiang 1 Guo, Yan 1 Hollebeek, Linda D. 1 Iyer, Rajesh 1 Jaiyeoba, Olumide Olasimbo 1 Jayasimha, Kambalor Ramakrishna 1 KEININGHAM, T. L. 1 Kamal Basha, Norazlyn 1 Khan, Imran 1 Krot, Katarzyna 1
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Institution
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Faculteit Economie en Bedrijfskunde, Universiteit Gent 1
Published in...
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction 3 Asia Pacific journal of marketing and logistics 2 Cogent Business & Management 2 Cogent business & management 2 Industrial marketing management : the international journal for industrial and high-tech firms 2 African journal of economic and management studies 1 Argumenta oeconomica 1 Asia Pacific Journal of Marketing and Logistics 1 Industrial Management & Data Systems 1 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 1 Information systems and e-business management : ISeB 1 International Business Review 1 International Journal of Bank Marketing 1 International Journal of E-Business Research (IJEBR) 1 International business review : the official journal of the European International Business Academy 1 International journal of e-business research : an official publication of the Information Resources Management Association 1 International journal of process management and benchmarking : IJPMB 1 Journal of Consumer Marketing 1 Journal of business ethics : JOBE 1 Journal of customer behaviour 1 Journal of financial services marketing : JFSM 1 Journal of retailing and consumer services 1 Managing Global Transitions 1 Service business 1 The journal of business & industrial marketing 1 The journal of consumer marketing 1 Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 1
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Source
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ECONIS (ZBW) 23 Other ZBW resources 5 RePEc 3 EconStor 2 BASE 1
Showing 11 - 20 of 34
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A dedication-constraint model of consumer switching behavior in mobile payment applications
Gong, Xiang; Liu, Xiaoxiao; Xiao, Zhenxin - In: Information & management : the internat. journal of … 59 (2022) 4, pp. 1-16
Persistent link: https://www.econbiz.de/10013271878
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How to leverage relational gatekeepers to improve sales performance : moderating effects of gatekeeper-salesperson Guanxi and gatekeeper-buyer Guanxi
Ma, Bei; Zhang, Jing - In: Industrial marketing management : the international … 107 (2022), pp. 108-119
Persistent link: https://www.econbiz.de/10014230260
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Investigating commitment as a unidimensional or a multidimensional construct in a retail banking setting
Petzer, Daniël Johannes; Roberts-Lombard, Mornay - In: Journal of relationship marketing : innovations and … 21 (2022) 4, pp. 285-323
Persistent link: https://www.econbiz.de/10013463244
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Delight and commitment : revisiting the satisfaction-loyalty link
Petzer, Daniël Johannes; Roberts-Lombard, Mornay - In: Journal of relationship marketing : innovations and … 20 (2021) 4, pp. 282-318
Persistent link: https://www.econbiz.de/10012695106
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Drivers of green cooperation between Chinese manufacturers and their customers : an empirical analysis
Guo, Yan; Yen, Dorothy A.; Geng, Ruoqi; Azar, Goudarz - In: Industrial marketing management : the international … 93 (2021), pp. 137-146
Persistent link: https://www.econbiz.de/10012501906
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Calculative and affective commitment : the case study of the best Polish employer "GAZ Transmission Operator"
Lewicka, Dagmara; Rakowska, Anna - In: Argumenta oeconomica 39 (2017) 2, pp. 213-235
Persistent link: https://www.econbiz.de/10012284696
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Customer experience and commitment in retailing : does customer age matter?
Khan, Imran; Hollebeek, Linda D.; Fatma, Mobin; Ul … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
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Continuous usage intention of Internet banking : a commitment-trust model
Yuan, Yang; Lai, Fujun; Chu, Zhaofang - In: Information systems and e-business management : ISeB 17 (2019) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10012010276
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Perceived justice and post-recovery satisfaction in banking service failures : do commitment types matter?
Tektaş, Öznur Özkan - In: Service business 11 (2017) 4, pp. 851-870
Persistent link: https://www.econbiz.de/10011915015
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A Longitudinal Analysis of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Share of Wallet
LARIVIÈRE, B.; KEININGHAM, T. L.; COOIL, B.; AKSOY, L. - Faculteit Economie en Bedrijfskunde, Universiteit Gent - 2011
customer characteristics such as age and tenure with company. The baseline level of calculative commitment, and changes in …
Persistent link: https://www.econbiz.de/10008853034
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