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Search: subject:"Calculative commitment"
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Beziehungsmarketing
17
Calculative commitment
17
Employee retention
17
Mitarbeiterbindung
17
Relationship marketing
17
Affective commitment
16
Consumer behaviour
14
Konsumentenverhalten
14
calculative commitment
12
affective commitment
9
Customer satisfaction
8
Kundenzufriedenheit
8
Confidence
6
Theorie
6
Theory
6
Vertrauen
6
Affective Commitment
3
Calculative Commitment
3
China
3
Dienstleistungsqualität
3
Personal banking
3
Privatkundengeschäft
3
Service quality
3
Trust
3
Agency theory
2
Attribution theory
2
Cultural sensitivity
2
Customer Loyalty
2
E-commerce
2
Emotion
2
Energizing force
2
Export performance
2
Finite mixture models
2
Flight Booking
2
Gender
2
Gerechtigkeit
2
Interpersonal trust
2
Justice
2
Latin America
2
Lieferantenmanagement
2
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Online availability
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Undetermined
21
Free
9
CC license
2
Type of publication
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Article
33
Book / Working Paper
1
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Article in journal
23
Aufsatz in Zeitschrift
23
research-article
4
Article
2
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English
32
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2
Author
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Roberts-Lombard, Mornay
3
Ahamed, AFM Jalal
2
Azam, Afshan
2
Byun, Kyung-Ah
2
Coughlan, Joseph
2
Dass, Mayukh
2
Dhaundiyal, Mayank
2
Lewicka, Dagmara
2
Li, Yingxia
2
Lin, Qiaoling
2
Ng, Siew Imm
2
Odekerken, Armand
2
Petzer, Daniël Johannes
2
Pluymaekers, Mark
2
AKSOY, L.
1
Azar, Goudarz
1
Bloemer, Johanna M.
1
Bloemer, Josée
1
COOIL, B.
1
Cater, Barbara
1
Chaichana Ampornklinkaew
1
Chu, Zhaofang
1
Cifci, Semra Dogan
1
Di Mascio, Rita
1
Duff, Angus
1
Einig, Sandra
1
Erdogan, B. Zafer
1
Fatima, Johra Kayeser
1
Fatma, Mobin
1
Geng, Ruoqi
1
Gong, Xiang
1
Guo, Yan
1
Hollebeek, Linda D.
1
Iyer, Rajesh
1
Jaiyeoba, Olumide Olasimbo
1
Jayasimha, Kambalor Ramakrishna
1
KEININGHAM, T. L.
1
Kamal Basha, Norazlyn
1
Khan, Imran
1
Krot, Katarzyna
1
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Institution
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Faculteit Economie en Bedrijfskunde, Universiteit Gent
1
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Asia Pacific journal of marketing and logistics
2
Cogent Business & Management
2
Cogent business & management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
African journal of economic and management studies
1
Argumenta oeconomica
1
Asia Pacific Journal of Marketing and Logistics
1
Industrial Management & Data Systems
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
International Business Review
1
International Journal of Bank Marketing
1
International Journal of E-Business Research (IJEBR)
1
International business review : the official journal of the European International Business Academy
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of process management and benchmarking : IJPMB
1
Journal of Consumer Marketing
1
Journal of business ethics : JOBE
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of retailing and consumer services
1
Managing Global Transitions
1
Service business
1
The journal of business & industrial marketing
1
The journal of consumer marketing
1
Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium
1
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ECONIS (ZBW)
23
Other ZBW resources
5
RePEc
3
EconStor
2
BASE
1
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11
A dedication-constraint model of consumer switching behavior in mobile payment applications
Gong, Xiang
;
Liu, Xiaoxiao
;
Xiao, Zhenxin
- In:
Information & management : the internat. journal of …
59
(
2022
)
4
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013271878
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12
How to leverage relational gatekeepers to improve sales performance : moderating effects of gatekeeper-salesperson Guanxi and gatekeeper-buyer Guanxi
Ma, Bei
;
Zhang, Jing
- In:
Industrial marketing management : the international …
107
(
2022
),
pp. 108-119
Persistent link: https://www.econbiz.de/10014230260
Saved in:
13
Investigating commitment as a unidimensional or a multidimensional construct in a retail banking setting
Petzer, Daniël Johannes
;
Roberts-Lombard, Mornay
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
4
,
pp. 285-323
Persistent link: https://www.econbiz.de/10013463244
Saved in:
14
Delight and commitment : revisiting the satisfaction-loyalty link
Petzer, Daniël Johannes
;
Roberts-Lombard, Mornay
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
4
,
pp. 282-318
Persistent link: https://www.econbiz.de/10012695106
Saved in:
15
Drivers of green cooperation between Chinese manufacturers and their customers : an empirical analysis
Guo, Yan
;
Yen, Dorothy A.
;
Geng, Ruoqi
;
Azar, Goudarz
- In:
Industrial marketing management : the international …
93
(
2021
),
pp. 137-146
Persistent link: https://www.econbiz.de/10012501906
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16
Calculative and affective commitment : the case study of the best Polish employer "GAZ Transmission Operator"
Lewicka, Dagmara
;
Rakowska, Anna
- In:
Argumenta oeconomica
39
(
2017
)
2
,
pp. 213-235
Persistent link: https://www.econbiz.de/10012284696
Saved in:
17
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Ul …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
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18
Continuous usage intention of Internet banking : a commitment-trust model
Yuan, Yang
;
Lai, Fujun
;
Chu, Zhaofang
- In:
Information systems and e-business management : ISeB
17
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012010276
Saved in:
19
Perceived justice and post-recovery satisfaction in banking service failures : do commitment types matter?
Tektaş, Öznur Özkan
- In:
Service business
11
(
2017
)
4
,
pp. 851-870
Persistent link: https://www.econbiz.de/10011915015
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20
A Longitudinal Analysis of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Share of Wallet
LARIVIÈRE, B.
;
KEININGHAM, T. L.
;
COOIL, B.
;
AKSOY, L.
-
Faculteit Economie en Bedrijfskunde, Universiteit Gent
-
2011
customer characteristics such as age and tenure with company. The baseline level of
calculative
commitment
, and changes in …
Persistent link: https://www.econbiz.de/10008853034
Saved in:
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