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  • Search: subject:"Calculative commitment"
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Year of publication
Subject
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Beziehungsmarketing 17 Calculative commitment 17 Employee retention 17 Mitarbeiterbindung 17 Relationship marketing 17 Affective commitment 16 Consumer behaviour 14 Konsumentenverhalten 14 calculative commitment 12 affective commitment 9 Customer satisfaction 8 Kundenzufriedenheit 8 Confidence 6 Theorie 6 Theory 6 Vertrauen 6 Affective Commitment 3 Calculative Commitment 3 China 3 Dienstleistungsqualität 3 Personal banking 3 Privatkundengeschäft 3 Service quality 3 Trust 3 Agency theory 2 Attribution theory 2 Cultural sensitivity 2 Customer Loyalty 2 E-commerce 2 Emotion 2 Energizing force 2 Export performance 2 Finite mixture models 2 Flight Booking 2 Gender 2 Gerechtigkeit 2 Interpersonal trust 2 Justice 2 Latin America 2 Lieferantenmanagement 2
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Online availability
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Undetermined 21 Free 9 CC license 2
Type of publication
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Article 33 Book / Working Paper 1
Type of publication (narrower categories)
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Article in journal 23 Aufsatz in Zeitschrift 23 research-article 4 Article 2
Language
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English 32 Undetermined 2
Author
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Roberts-Lombard, Mornay 3 Ahamed, AFM Jalal 2 Azam, Afshan 2 Byun, Kyung-Ah 2 Coughlan, Joseph 2 Dass, Mayukh 2 Dhaundiyal, Mayank 2 Lewicka, Dagmara 2 Li, Yingxia 2 Lin, Qiaoling 2 Ng, Siew Imm 2 Odekerken, Armand 2 Petzer, Daniël Johannes 2 Pluymaekers, Mark 2 AKSOY, L. 1 Azar, Goudarz 1 Bloemer, Johanna M. 1 Bloemer, Josée 1 COOIL, B. 1 Cater, Barbara 1 Chaichana Ampornklinkaew 1 Chu, Zhaofang 1 Cifci, Semra Dogan 1 Di Mascio, Rita 1 Duff, Angus 1 Einig, Sandra 1 Erdogan, B. Zafer 1 Fatima, Johra Kayeser 1 Fatma, Mobin 1 Geng, Ruoqi 1 Gong, Xiang 1 Guo, Yan 1 Hollebeek, Linda D. 1 Iyer, Rajesh 1 Jaiyeoba, Olumide Olasimbo 1 Jayasimha, Kambalor Ramakrishna 1 KEININGHAM, T. L. 1 Kamal Basha, Norazlyn 1 Khan, Imran 1 Krot, Katarzyna 1
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Institution
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Faculteit Economie en Bedrijfskunde, Universiteit Gent 1
Published in...
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction 3 Asia Pacific journal of marketing and logistics 2 Cogent Business & Management 2 Cogent business & management 2 Industrial marketing management : the international journal for industrial and high-tech firms 2 African journal of economic and management studies 1 Argumenta oeconomica 1 Asia Pacific Journal of Marketing and Logistics 1 Industrial Management & Data Systems 1 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 1 Information systems and e-business management : ISeB 1 International Business Review 1 International Journal of Bank Marketing 1 International Journal of E-Business Research (IJEBR) 1 International business review : the official journal of the European International Business Academy 1 International journal of e-business research : an official publication of the Information Resources Management Association 1 International journal of process management and benchmarking : IJPMB 1 Journal of Consumer Marketing 1 Journal of business ethics : JOBE 1 Journal of customer behaviour 1 Journal of financial services marketing : JFSM 1 Journal of retailing and consumer services 1 Managing Global Transitions 1 Service business 1 The journal of business & industrial marketing 1 The journal of consumer marketing 1 Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 1
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Source
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ECONIS (ZBW) 23 Other ZBW resources 5 RePEc 3 EconStor 2 BASE 1
Showing 21 - 30 of 34
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The Effect of Utilitarian Website Features on Online Saudi Arabia Consumers Loyalty in the Case of Online Flight Booking
Azam, Afshan - In: International Journal of E-Business Research (IJEBR) 12 (2016) 4, pp. 57-75
features. Calculative commitment is significantly influenced by utilitarian features whereas affective commitment didn …
Persistent link: https://www.econbiz.de/10012044293
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The effect of utilitarian website features on online Saudi Arabia consumers loyalty in the case of online flight booking
Azam, Afshan - In: International journal of e-business research : an … 12 (2016) 4, pp. 57-75
Persistent link: https://www.econbiz.de/10011613111
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Antecedents and measurement of brand commitment and behavioural loyalty
Cifci, Semra Dogan; Erdogan, B. Zafer - In: Journal of customer behaviour 15 (2016) 4, pp. 321-336
Persistent link: https://www.econbiz.de/10011655565
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Modelling roles of commitment on rapport and satisfaction
Fatima, Johra Kayeser; Razzaque, Mohammed Abdur; Di … - In: International Journal of Bank Marketing 33 (2015) 3, pp. 261-275
’ calculative commitment on rapport was found to be non-significant. The study also found that rapport has a complementary mediation …
Persistent link: https://www.econbiz.de/10014761123
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An investigation of the effects of product recalls on brand commitment and purchase intention
Byun, Kyung-Ah; Dass, Mayukh - In: Journal of Consumer Marketing 32 (2015) 1, pp. 1-14
levels of affective and calculative commitment, namely, Hard Cores, Don’t-Cares, Lovers and Rationalists, and shows how …
Persistent link: https://www.econbiz.de/10014850148
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The model of HRM-trust-commitment relationships
Lewicka, Dagmara; Krot, Katarzyna - In: Industrial Management & Data Systems 115 (2015) 8, pp. 1457-1480
relationship between each type of organisational trust and calculative commitment based on benefits, which is a strong determinant … identified the mediating influence of the trust and calculative commitment onto the affective commitment.  …
Persistent link: https://www.econbiz.de/10014826368
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Effects of commitment on intentional loyalty at the person-to-person and person-to-firm levels
Srandberg, Christer; Wahlberg, Olof; Öhman, Peter - In: Journal of financial services marketing : JFSM 20 (2015) 3, pp. 191-207
Persistent link: https://www.econbiz.de/10011480279
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Debt issuer : credit rating agency relations and the trinity of solicitude ; an empirical study of the role of commitment
Duff, Angus; Einig, Sandra - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 553-569
Persistent link: https://www.econbiz.de/10011295310
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An investigation of the effects of product recalls on brand commitment and purchase intention
Byun, Kyung-Ah; Dass, Mayukh - In: The journal of consumer marketing 32 (2015) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10010530037
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A Model of Customer Retention of Dissatisfied Business Services Customers
Yanamandram, Venkata K.; White, L. - 2007
, and calculative commitment. Five major factors deter customers from switching to an alternative service provider: (i …) inertia. These factors are mediated by dependence and calculative commitment. This is the first comprehensive study of the …
Persistent link: https://www.econbiz.de/10009457396
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