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~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~isPartOf:"Journal of vocational behavior"
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Search: subject:"Call Center"
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Call centre
11
Callcenter
11
Arbeitspsychologie
4
Organizational psychology
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USA
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United States
4
Arbeitsleistung
2
Arbeitsproduktivität
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Calling
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Emotion
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Callings
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Bloom, Nicholas
1
Budjanovcanin, Alexandra
1
Clinton, Michael
1
Conner, Bradley T.
1
Conway, Neil
1
Dik, Bryan J.
1
Edwards, Bryan D.
1
Flory, Jeffrey A.
1
Frenkel, Stephen
1
Gazica, Michele W.
1
Goodwin, Robyn E.
1
Groth, Markus
1
Leibbrandt, Andreas
1
Liang, James
1
List, John A.
1
Little, Laura M.
1
Mas, Alexandre
1
Millett, M. Bryce
1
Nelson, Debra L.
1
Oster, Emily
1
Pallais, Amanda
1
Quade, Matthew J.
1
Roberts, John
1
Sandvik, Jason
1
Saouma, Richard
1
Seegert, Nathan
1
Shimizu, Adelyn B.
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Spector, Paul E.
1
Stanton, Christopher T.
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Sturges, Jane
1
Ward, Andrew
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Working paper / National Bureau of Economic Research, Inc.
Journal of vocational behavior
Manufacturing & service operations management : M & SOM
19
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
15
Sozialforschungsstelle Dortmund - Publikationen
13
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Management Science
11
Production and operations management : an international journal of the Production and Operations Management Society
10
SpringerLink / Bücher
10
The international journal of human resource management
10
Work, employment & society : a journal of the British Sociological Association
10
Borders in service : enactments of nationhood in transnational call centres
9
Developments in the call centre industry : analysis, changes, and challenges
9
European journal of industrial relations
9
International employment relations review
9
Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
8
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
8
OR spectrum : quantitative approaches in management
8
Operations research
8
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
8
The journal of services marketing
8
The next available operator : managing human resources in Indian business process outsourcing industry
8
Arbeits- und Organisationspsychologie an der Bergischen Universität Wuppertal - Publikationen
7
Human relations
7
ILR review : the journal of work and policy
7
Academy of Management journal : AMJ
6
Journal of business research : JBR
6
Computers & operations research : and their applications to problems of world concern ; an international journal
5
Discussion paper series / IZA
5
Employee relations
5
Evaluation und Transfersicherung betrieblicher Trainings : Modelle, Methoden und Befunde
5
Industrial relations : a journal of economy & society
5
International journal of production economics
5
Managing service quality : MSQ ; an international journal
5
Manufacturing & Service Operations Management
5
NBER working paper series
5
RKW Rationalisierungs- und Innovationszentrum der deutschen Wirtschaft e.V. - Publikationen
5
SA journal of human resource management : SAJHRM
5
The service industries journal
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Date (oldest first)
1
Workplace knowledge flows
Sandvik, Jason
;
Saouma, Richard
;
Seegert, Nathan
; …
-
2020
Persistent link: https://www.econbiz.de/10012180327
Saved in:
2
The effects of wage contracts on workplace misbehaviors : evidence from a
call
center
natural field experiment
Flory, Jeffrey A.
;
Leibbrandt, Andreas
;
List, John A.
-
2016
Persistent link: https://www.econbiz.de/10011514719
Saved in:
3
Valuing alternative work arrangements
Mas, Alexandre
;
Pallais, Amanda
-
2016
Persistent link: https://www.econbiz.de/10011559365
Saved in:
4
Conceptualizing calling : cluster and taxometric analyses
Shimizu, Adelyn B.
;
Dik, Bryan J.
;
Conner, Bradley T.
- In:
Journal of vocational behavior
114
(
2019
),
pp. 7-18
Persistent link: https://www.econbiz.de/10012118832
Saved in:
5
I know where I'm going : sensemaking and the emergence of calling
Sturges, Jane
;
Clinton, Michael
;
Conway, Neil
; …
- In:
Journal of vocational behavior
114
(
2019
),
pp. 57-68
Persistent link: https://www.econbiz.de/10012118838
Saved in:
6
Does holding a second job viewed as a calling impact one's work at the primary job?
Webster, Brian
;
Edwards, Bryan D.
- In:
Journal of vocational behavior
114
(
2019
),
pp. 112-125
Persistent link: https://www.econbiz.de/10012118844
Saved in:
7
A comparison of individuals with unanswered callings to those with no calling at all
Gazica, Michele W.
;
Spector, Paul E.
- In:
Journal of vocational behavior
91
(
2015
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011433613
Saved in:
8
Does working from home work? : evidence from a Chinese experiment
Bloom, Nicholas
;
Liang, James
;
Roberts, John
;
Ying, …
-
2013
Persistent link: https://www.econbiz.de/10009730732
Saved in:
9
Relationships between emotional labor, job performance, and turnover
Goodwin, Robyn E.
;
Groth, Markus
;
Frenkel, Stephen
- In:
Journal of vocational behavior
79
(
2011
)
2
,
pp. 538-548
Persistent link: https://www.econbiz.de/10009304132
Saved in:
10
Stressful demands or helpful guidance? : the role of display rules in Indian call centers
Little, Laura M.
;
Nelson, Debra L.
;
Quade, Matthew J.
; …
- In:
Journal of vocational behavior
79
(
2011
)
3
,
pp. 724-733
Persistent link: https://www.econbiz.de/10009406757
Saved in:
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