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~isPartOf:"Journal of vocational behavior"
~isPartOf:"Developments in the call centre industry : analysis, changes, and challenges"
~subject:"Australien"
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Journal of vocational behavior
Developments in the call centre industry : analysis, changes, and challenges
International employment relations review
5
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
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Outsourcing and offshoring business services
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Precarious employment in perspective : old and new challenges to working conditions in Sweden
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Relationships between emotional labor, job performance, and turnover
Goodwin, Robyn E.
;
Groth, Markus
;
Frenkel, Stephen
- In:
Journal of vocational behavior
79
(
2011
)
2
,
pp. 538-548
Persistent link: https://www.econbiz.de/10009304132
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2
Skill and info-service work in Australian call centres
Russell, Bob
- In:
Developments in the call centre industry : analysis, …
,
(pp. 92-116)
.
2006
Persistent link: https://www.econbiz.de/10003393926
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