//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Noronha, Ernesto"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Call centre"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Call centre
8
Callcenter
8
India
8
Indien
8
Arbeitsbedingungen
2
Working conditions
2
Arbeitsgestaltung
1
Arbeitskräfte
1
Auslandsverlagerung
1
BPO
1
Bangalore
1
Betriebsklima
1
Bombay
1
Business Process Outsourcing
1
Business process management
1
Financial crisis
1
Finanzkrise
1
GVC
1
Gewerkschaft
1
Gewerkschaftsmitgliedschaft
1
Indian call centres
1
Job design
1
Leadership
1
Liquidation
1
Mobbing
1
Offshoring
1
Outsourcing
1
Personalführung
1
Prozessmanagement
1
SLA
1
Technische Beratung
1
Technological services
1
Trade union
1
Union membership
1
Work climate
1
Workforce
1
Workplace bullying
1
financial crisis
1
offshoring
1
work intensification
1
more ...
less ...
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
8
Aufsatz im Buch
4
Book section
4
Language
All
English
8
Author
All
Noronha, Ernesto
Connell, Julia
11
Doellgast, Virginia
11
Burgess, John
9
Jouini, Oualid
9
D'Cruz, Premilla
8
Koole, Ger M.
8
L'Ecuyer, Pierre
8
Akşin, Zeynep
7
Hannif, Zeenobiyah
7
Taylor, Phil
7
Aparicio-Valverde, Mireia
6
Ibrahim, Rouba
6
Russell, Bob
6
Abdullateef, Aliyu Olayemi
5
Barnes, Alison
5
Chambel, Maria José
5
Dallery, Yves
5
Emadi, Seyed Morteza
5
Holtgrewe, Ursula
5
Legros, Benjamin
5
Scholarios, Dora
5
Whitt, Ward
5
Batt, Rosemary L.
4
Broek, Diane van den
4
Gurvich, Itai
4
Ryan, Gerard
4
Shen, Haipeng
4
Van Jaarsveld, Danielle
4
Örmeci, E. Lerzan
4
Akşin, O. Zeynep
3
Backhouse, Chris J.
3
Bassamboo, Achal
3
Bloemer, Johanna M.
3
Castanheira, Filipa
3
Chan, Wyean
3
Das, Diya
3
Gans, Noah
3
Gorjup, María Tatiana
3
Grip, Andries de
3
more ...
less ...
Published in...
All
New technology, work and employment
2
The international journal of human resource management
2
Economic and industrial democracy : EID ; an international journal
1
Employee relations
1
Global business review
1
Industrial relations journal
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
Relevance
Date (newest first)
Date (oldest first)
1
"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
2
The experience of work in India's domestic
call
centre
industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
3
Cornered by conning : agents' experiences of closure of a
call
centre
in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
Saved in:
4
High commitment management practices re-examined : the case of Indian call centres
D’Cruz, Premilla
;
Noronha, Ernesto
- In:
Economic and industrial democracy : EID ; an …
33
(
2012
)
2
,
pp. 185-205
Persistent link: https://www.econbiz.de/10009620382
Saved in:
5
The limits to workplace friendship : managerialist HRM and bystander behaviour in the context of workplace bullying
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Employee relations
33
(
2011
)
3
,
pp. 269-288
Persistent link: https://www.econbiz.de/10009238190
Saved in:
6
Engaging the professional : organising
call
centre
agents in India
Noronha, Ernesto
;
D'Cruz, Premilla
- In:
Industrial relations journal
40
(
2009
)
3
,
pp. 215-234
Persistent link: https://www.econbiz.de/10003849646
Saved in:
7
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 19-42
Persistent link: https://www.econbiz.de/10003822610
Saved in:
8
Technical call centres : beyond "electronic sweatshops" and "assembly lines in the head"
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Global business review
8
(
2007
)
1
,
pp. 53-67
Persistent link: https://www.econbiz.de/10003765172
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->