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~isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
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Harvard-Business-Manager : das Wissen der Besten
Manufacturing & service operations management : M & SOM
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Borders in service : enactments of nationhood in transnational call centres
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Developments in the call centre industry : analysis, changes, and challenges
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European journal of industrial relations
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International employment relations review
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Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
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Helden im
Callcenter
Mahler, Nicolas
;
Niemeyer, Gero
;
Fischer, Nils
- In:
Harvard-Business-Manager : das Wissen der Besten
36
(
2014
)
9
,
pp. 64-71
Persistent link: https://www.econbiz.de/10010392072
Saved in:
2
Der gute Draht zum Kunden
Belz, Christian
;
Schagen, Alexander
- In:
Harvard-Business-Manager : das Wissen der Besten
35
(
2013
)
1
,
pp. 8-11
Persistent link: https://www.econbiz.de/10009679446
Saved in:
3
Rufen Sie einfach an!
Hsieh, Tony
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
9
,
pp. 46-53
Persistent link: https://www.econbiz.de/10008648307
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