Purpose – The purpose of this research is to study the ad hoc problem of developing capabilities for knowledge transfer between various constituencies of an enterprise resource planning (ERP) implementation project. The paper studies how an ERP project develops ability to network, link, and...

This paper provides a rational choice analysis of rituals, defined as predictable and regular observances of acts or procedures, which have a symbolic element resulting in the inculcation or reinforcement of shared values and beliefs. The purpose is threefold. First, to make clear why rituals...