Lehnert, Martin; Linhart, Alexander; Roeglinger, Maximilian - In: Business Process Management Journal 23 (2017) 2, pp. 275-292
capability development as this is where, in the authors’ opinion, both streams have the closest interaction. The authors refer to … the research field located at the intersection of business process improvement and BPM capability development as process …Purpose Despite an obvious connection, business process improvement and business process management (BPM) capability …