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  • Search: subject:"Click-and-collect service"
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Year of publication
Subject
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Consumer behaviour 2 Konsumentenverhalten 2 BOPIS user-citizenship behavior 1 Beziehungsmarketing 1 Click and collect service 1 Click-and-collect service 1 Consumer acceptance 1 Customer satisfaction 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 E-commerce 1 Electronic Commerce 1 Gender 1 Geschlecht 1 Innovation adoption 1 Innovationsakzeptanz 1 Kundenzufriedenheit 1 Online retailing 1 Online-Handel 1 Pickup service quality in BOPIS 1 Relationship marketing 1 Relationship quality 1 Service industry 1 Service quality 1 e-commerce delivery 1
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Undetermined 2
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Jayapal, Jegan 1 Kelepouri, Ioanna 1 Milioti, Christina 1 Natarajan, Thamaraiselvan 1 Pramatari, Katerina 1 Ramanan, Deepak V. 1
Published in...
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Journal of retailing and consumer services 1 The TQM journal : the international review of organizational improvement 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan; Ramanan, Deepak V.; Jayapal, … - In: The TQM journal : the international review of … 35 (2023) 8, pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
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Cover Image
Modelling consumers' acceptance for the click and collect service
Milioti, Christina; Pramatari, Katerina; Kelepouri, Ioanna - In: Journal of retailing and consumer services 56 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012389863
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