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Audit differences 1 Auditor-client relations 1 CLV 1 CRM 1 Client retention 1 ERM 1 Financial statement adjustments 1 Negotiation strategy 1 PALABRAS CLAVE: Agencias de relaciones públicas 1 Reciprocity 1 agency 1 brand loyalty 1 client retention 1 client retention.Palavras-chave: Agências de relações públicas 1 client-agency relationship 1 costos pérdida agencia y consecución de nueva 1 costs 1 custos perda agência econsequência de nova 1 insatisfactionlevel 1 lafidélisation des clients 1 les niveaux de satisfaction 1 les niveaux d´insatisfaction 1 loss 1 niveles de insatisfacción 1 niveles de satisfacción 1 níveis de insatisfação 1 níveis de satisfação 1 pertes et profits 1 relación cliente-agencia 1 relation client-agence 1 relação cliente-agência 1 retención de clientes.Keywords: Public relations agencies 1 retenção de clientesMots clés: Agences de relations publiques 1
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Free 3
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Article 3
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Undetermined 2 English 1
Author
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Agoglia, Christopher P. 1 Hatfield, Richard C. 1 Ramírez, Claudia Gómez 1 Rusu, Catalina 1 Sanchez, Maria H. 1
Published in...
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REVISTA CRITERIO LIBRE 1 Romanian Economic Journal 1
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RePEc 2 BASE 1
Showing 1 - 3 of 3
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Conceptos estratégicos para agencias de relaciones públicas en Colombia
Ramírez, Claudia Gómez - In: REVISTA CRITERIO LIBRE (2011)
RESUMENDado el contexto empresarial de los últimos años, las relaciones públicashan tomado un papel importante en el desarrollo del marketing tanto anivel estratégico de comunicación como del branding y del marketingintegral. Esto derivó en un gran auge en donde actualmente se...
Persistent link: https://www.econbiz.de/10009275621
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Relationship marketing – o solutie pentru sistemul bancar românesc?
Rusu, Catalina - In: Romanian Economic Journal 12 (2009) 34, pp. 145-166
to a short theoretical review of the tools at hand, such as CLV, CRM, ERM, brand loyalty, client satisfaction, client … retention and relationship marketing, specific features of the banking system underline the current lack of applicable client …
Persistent link: https://www.econbiz.de/10008467394
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The effect of client characteristics on the negotiation tactics of auditors
Hatfield, Richard C.; Agoglia, Christopher P.; Sanchez, … - 2006
characteristics (clientmanagement’s negotiating style and client retention risk) will increase the extent to which it isutilized. Such …’s negotiating style is competitive and client retention risk ishigh. Interestingly, the end result of the negotiation process is …
Persistent link: https://www.econbiz.de/10009451011
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